What products must be registered?
Animal Feed, Pet Food, Treats, Chews & Dietary Supplements.
*Some single-ingredient chews like pig ears, bones and bully sticks are exempt from registration in most states.
*Some single-ingredient chews like pig ears, bones and bully sticks are exempt from registration in most states.
Is licensing and registration required for companies that only sell online?
Yes. Some states are partnering with online retailers to remove the “BUY” button if the product is not registered in that state. More states are expected to follow.
Does every state charge the same fees?
No. Each state has different requirements and fee structures. It costs approximately $5,000 in state fees to register one product nationwide. Dry feed / food may cost more depending on tonnage sold in certain states.
How do state feed officials find out about unregistered products?
Inspectors regularly visit stores, distributors, warehouses and websites to identify non-compliant companies selling products into their state.
Can compliance.pet help resolve current state license, registration and Stop-Sale issues?
Yes. Our team has been building relationships and resolving regulatory issues with federal and state officials since 1989, including the introduction of products like bully sticks and pig ears into North America.
What are the risks of non-compliance?
Authorities may issue a “Stop Sale” order, preventing products from being sold until compliance issues are resolved. This can result from missing registrations or label violations. It may also impact customer trust and lead to retailer penalties or product removal.
What triggers a ‘Recall’?
Recalls can result from unapproved ingredients, contamination (e.g., salmonella), or packaging issues. They involve FDA processes and can be costly, but proper management reduces impact.
How do suppliers protect themselves from product liability claims?
Through deep knowledge of ingredients, manufacturing, sourcing, testing and industry experience, suppliers can evaluate claims and reduce liability risks associated with private label products.
How does Veterinary Customer Service help brands?
Experienced veterinarians provide professional and empathetic support, assisting brands with product issues, customer concerns and recall situations.